Welcome to Shaftesbury Medical Centre
We offer medical care of the highest standard.
We treat all our patients as individuals and we believe in sharing information about your care with you so that together we can make decisions about the best way to manage your care.
New 24hr Patient Online Consultation service with Klinik Access (this has replaced the patient email access):
Klinik Access is an online consultation service and appointment solution that makes it possible for our patients to contact us from a computer, a smartphone, or a tablet through the GP practice website. Our reception team also have access to Klinik and if you telephone the practice you will be taken through the same questions and triage system that our online users will experience.
Using the service does not require login or registration. You can use Klinik to seek self-help, request an appointment, request test results, raise enquiries about your medication, request repeat prescriptions and much more.
Seasonal Flu Vaccines 2020/2021
Dear patients, if you are interested to have the flu vaccine, please speak to reception staff, we are happy to accommodate when convenient for you.
The Covid vaccine has arrived in Harrow! If you are eligible based on Government criteria – we will contact you. This is to ensure that our phone lines and reception staff remain free, so that we can continue to deliver high level of care. Thank you!
Arrangements are being made to vaccinate our patients in care homes and our housebound patients. We respectfully ask the patient do not call Shaftesbury Medical Centre about their vaccination date, as you will be contacted by us in due course.
In order to protect patients, all unnecessary visits to the surgery are to be avoided. You can no longer book a face to face routine appointment without speaking to a clinician. Telephone consultations will be available via our reception. Please kindly allow up to 48 hours to receive a call back due to volume of calls.
Telephone triage will be available for urgent medical problems that cannot wait until the next telephone consultation.
NHS England have issued guidance to GP practices about the use of patients online access for appointments in relation to the current coronavirus outbreak.
Online access for face to face appointments has been removed due to Coronavirus. So Sorry for any inconvenience caused.
If you are displaying flu like symptoms, please access NHS 111 services online: https://111.nhs.uk/covid-19 or via telephone, as this WILL NOT be managed by the medical centre.
We appreciate your patience at this challenging time at Shaftesbury Medical Centre.
Please see link below regarding information for the public about Coronavirus:
Use the 111 online coronavirus service to find out what to do next.
If you are suffering with flu like symptoms, do not go to a GP surgery, pharmacy or hospital.
PLEASE SEE THIS LINK TO COMPLETE AN ONLINE RISK ASSESSMENT: https://111.nhs.uk/covid-19
Advice to contact NHS 111 for patients in different languages:
Patients Online Access
1.Please Register for an online Patient Access account now to enable online access to repeat prescription requests.
Please note: Online access for GP appointments is removed due to Coronavirus. So Sorry for any inconvenience caused. This service will resume after the Coronavirus Pandemic ends.
Prescriptions can continue to be requested online.
2. Please also consider using the 24hr Online Patient Consultation Service via Klinik Access for further help and support. Please See link at top of page. This service has replaced patient email access to the surgery.
(Site updated 13/05/2021)